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Delivery
The goods ordered through our website are delivered by courier - Econt Express.
Deliveries are made to:
1. Bulgaria
- Econt office - BGN 5.5
- to customers' address - BGN 7.5. ,
2. Greece
- Econt office - 7.5 euros
- to customers' address - 8.5 euros
Orders over BGN 150 are delivered free of charge within the Republic of Bulgaria. Each order sent is delivered within two to five working days. Deliveries are made in accordance with the working hours of the courier. No deliveries are made on Sundays and public holidays.
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Return of goods
Thank you for shopping from Wild bugs.
If for any reason you are not completely satisfied with your purchase, review our Return and Refund Policy. The following conditions apply to all products you purchase from us.
Your rights to cancel an order
You have the right to cancel your order within 14 days without giving a reason. The deadline for order cancellation is 14 days from the date you received the goods. In order to exercise your right of withdrawal, you must inform us of the decision. You can inform us about your decision through the following channels:
- By email: slavi.iliev @ s2vs.eu / k.ilieva @ s2vs.eu
- By phone: +359 887 510947 / + 359885294792
We will refund you no later than 14 days from the day we receive the returned item. We will use the same means of payment that you used for the order, and you will not pay any fees for such a refund.
Conditions for return
To be eligible for a refund, please make sure that:
- The goods were purchased in the last 14 days
- The goods are in the original packaging
- The product has not been used or damaged
- Goods on sale can be refunded
In addition to returning your order, you can replace the product with a new one by contacting us.
We reserve the right to refuse the return of any goods that do not meet the above conditions for return at our discretion.
Return of goods
You are responsible for the cost and risk of returning the goods to us. You must send the goods to the following address: Econt Office, Sofia Park, Sofia, Bulgaria. We are not responsible for damaged or lost goods when returning them. We cannot refund the amount without actually receiving the goods.
Contact us
If you have any questions, please do not hesitate to contact us:
Email: slavi.iliev @ s2vs.eu / k.ilieva @ s2vs.eu
Tel: +359 887 510947 / + 359885294792
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